Because we care.
We appreciate your interest in Merz Therapeutics and will be happy to answer any questions you may have that are directly related to our products and their indications. To enable us to process your enquiry quickly and in a targeted manner, please select from the following topics:
We will be happy to answer your medical and scientific questions about our medicines. You can send your questions by e-mail to txmedical.information@merz.com.
Whether orders, product and delivery information, logistics, returns, complaints, invoices and payments – we respond to your needs capably and responsibly.
Please contact:
- Phone: +44 (0)208 236 0000
- Email: txcustomerservices@merz.com
General enquiries
If your request has not been mentioned here, please use the attached contact form and select General enquiries.
If you would like to apply for a job, we have summarised all the relevant information for you here.
Please note that adverse events (AEs) should not be reported via the general enquiry form on this website. This form is intended for non-medical, general enquiries only. If you wish to report an adverse event, please email txmedical.information@merz.com or call +44 (0) 333 200 4143. For medical information enquiries, please contact Medical Information via email at txmedical.information@merz.com or call +44 (0) 333 200 4143.
M-NON-UKI-0028 October 2025
